TK
Teboho K
1 reviews | Active since Jul 2022
28 Jul 2022, 10:02
Unprofessionalism at its best
I was trying to sell my fridge to them via their store WhatsApp since they told me talk to them on whatsapp if I'm selling a big item when i physically when instore, anyway i did as they told me, took the pictures of the item and waited for the response, I'm still waiting for their respond and it has been two days now. I felt so disrespected as i used my last money to purchase data for Whatsapp. I felt they are not professional or it was racially motivated I'm not sure.
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Replies (1)Cash Crusaders Franchising's replyOfficial
01 Aug 2022, 08:11Good Morning
Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Cash Crusaders Franchising's reply01 Aug 2022, 08:11
Official
Good Morning
Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
