RI
Rukshaana I

1 reviews | Active since Jan 2020

30 Jan 2020, 12:19

Unhappy custermor

I Rukshaana Isaacs would like to put in a complain about cash crusaders head office 3 years back i bought a phone by them a doogee ×6 my screen broke and i took it back to them to them for repairs and the cashier told me head office dont make the parts of that phone any more how come its ur product no one else can fix it were the hell do we get that parts now no cell shop can fix it so people please dont trust buying phone by any cash crusaders after 2 or 3 years they cant fix it they are very unprofessional and bad for bussiness iam a very unhappy custermor i need answers please were do i get that parts to fix my phone

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply30 Jan 2020, 13:25
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please let us know at which store this occurred. Once we know that we will urgently escalate this to the relevant operational manager and regional manager for resolution.  
RI
Rukshaana I's update30 Jan 2020, 20:32
Reviewer Update
Atlantis cash crusaders
Cash Crusaders Franchising
Cash Crusaders Franchising's reply31 Jan 2020, 08:18
Official
Hi Rukshaana, 

Thank you for  letting us know. We have urgently escaleted this. We apologise again for the inconvenience this has caused you.