1 reviews | Active since Jul 2011
UnHAPPY best customer
so i bought a brand new Washing machine at Cash crusaders Easy Lynne Store in Pretoria for my wife 's birthday October 2019 with one year warranty, then the machine stopped spinning i took it in September for fixing or checking, No feedback what so ever for over a month whenever i call to check they give me different stories until i called the head office which also tried but failed to assist then the machine apparently came back without been touched and nothing was said until i called again to follow up, well they explained then went quiet again until again i had to chase them, Now they come back with a crazy quotation that i need to pay on top of the delays and frustrations they caused us plus us having to transport the machine back to the store ourselves and constantly using our airtime to beg for feedback, now what is the warranty for because we did nothing to the machine, their repairer 's explanation is that we put the sock or jockey in the spinner so they have to replace the whole damn thing? Where is the prove? i have so many goods from Cash crusaders stores with great services and quality 1st time i use this certain store and i get all this, even while i was frustrated by this machine i went and bought my Mom TV online and got her pick it up in Polokwane store with no problem, this is not on and so frustrating i need this issue investigated ASAP please. THANKS
See what i mean after i have forwarded what was requested by them still no reply , this is exactly what i went through for two months with the store and head office ????????
See what i mean after i have forwarded what was requested by them still no reply , this is exactly what i went through for two months with the store and head office ????????