ST
Sian T

1 reviews | Active since Apr 2021

28 Apr 2021, 20:12

Unfair pratice

I pawned my laptop approx a year ago. I have been paying the monthly interest of R200 per month. My pay day is the 27th of the month. I usually go in on the 27th or 28th to pay the interest. Most months the computer generates a date for the 25th. I have no problem, i go in on the 27th/28th and pay the interest. This month my due date was on the 25th of April 2021 even though i made the payment on the 27th of last month.

I was told that my computer i now out of the safe and on the floor and i have to repurchase same tomorrow at the cost of R1050. I cannot pay the R200 interest.

I was also previously told that i have 7 days after the due date to pay the interest.

Where am I now expected to come up with the R1050

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply29 Apr 2021, 07:20
Official
Good Morning,

Thank you for bringing this to our attention and our sincere apologies for the service you have received.

Kindly be advised that we have escalated the matter to the relevant senior management who will be in direct contact with you

Thank you 
ST
Sian T's update29 Apr 2021, 08:05
Reviewer Update
When am i expected receive feedback. i have been told that i have until 5pm today to repurchase my laptop or i will loose it.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply29 Apr 2021, 08:36
Official
We have made this urgent

Thank you