TM
Tahira M

1 reviews | Active since Nov 2013

20 Aug 2019, 17:02

********* contracts

I was short of cash I went in to pawn my items I pawned like 7 items over different periods. Long story short last month I went in store by the cashier gave her all my receipts and paid the interest money which ment I bought another month. This month I went again paid the interest and asked to take out an item I was then told no I can not now that to me didn't make sense cause I have the money to take out an item but I'm been told no I can not my items was put under one contract??? So I asked how? Why? When? My items were brought in store during different times now I can not take out my items individually without paying the full amount which is too much for me to make at one go. When i paid for the items the cashier only said sign your next date will be on this day. I believe if people change the entitle contract without consulting the customer it's ********* when I asked the cashier for answers she could not answer advised me to speak to the buyers however when I made payments the buyers we'rent involved but now they talking stories like I must go to the police I said I will if I have the money to take out my items I shouldn't be denied to do so.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply21 Aug 2019, 08:34
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.