NL
Nikki L
1 reviews | Active since Oct 2020
19 Oct 2020, 16:25
Totally disgusted once again by Amanzimtoti Cash Crusaders,!!!
Absolutely disgusted by the Amanzimtoti branch. Took in my TV. The service guy Andrew plugged it in to a plug point which was already on and blew the power supply of the TV. The manager on duty Michelle refused to help claiming she can't make any managerial decision and that the Owner St John is away for the weekend. On calling St John the owner he said that they are not willing to do anything regarding the damage to my TV.
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Cash Crusaders Franchising's replyOfficial
19 Oct 2020, 16:32Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply19 Oct 2020, 16:32
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.