kW
karen W
1 reviews | Active since Aug 2011
12 May 2021, 10:40
time wasters
terrible service was told they would accept dvds movies and was told to bring as many as i could they said they would pay me R2 each when i get there an indian guy then tells me no they dont want ex video shop dvds why didnt they mention this to me on whattusp????? I was told they would take them all i ended up getting R400 for over 2000 movies i am a pensioner no pension, i went to all the trouble to load up my car with these and travel 50kms to their store this is very wrong
Helpful (0)
Replies (6)0
Replies (6)
Cash Crusaders Franchising's replyOfficial
12 May 2021, 10:47Good Morning Karen,
Thank you for bringing this to our attention - this is not the service we would like our customer to experience with our stores.
Please note that this will be escalated to the relevant senior management who will be in direct contact with you
Thank you
Thank you for bringing this to our attention - this is not the service we would like our customer to experience with our stores.
Please note that this will be escalated to the relevant senior management who will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply12 May 2021, 10:47
Official
Good Morning Karen,
Thank you for bringing this to our attention - this is not the service we would like our customer to experience with our stores.
Please note that this will be escalated to the relevant senior management who will be in direct contact with you
Thank you
Thank you for bringing this to our attention - this is not the service we would like our customer to experience with our stores.
Please note that this will be escalated to the relevant senior management who will be in direct contact with you
Thank you
kW
karen W's updateReviewer Update
12 May 2021, 12:39make excuses about not buying video shop dvds but it says nothing about this on their website if you are going to pick and choose you must state that you do not accept ex video shop stock by law you should be forced to pay me for everyone of those dvds as the guy on whattsup said he would take them all
kW
karen W's update12 May 2021, 12:39
Reviewer Update
make excuses about not buying video shop dvds but it says nothing about this on their website if you are going to pick and choose you must state that you do not accept ex video shop stock by law you should be forced to pay me for everyone of those dvds as the guy on whattsup said he would take them all
Cash Crusaders Franchising's replyOfficial
12 May 2021, 12:47Our sincere apologies for this inconvenience, our team has been in contact with you and they will do all they can to assist
Cash Crusaders Franchising's reply12 May 2021, 12:47
Official
Our sincere apologies for this inconvenience, our team has been in contact with you and they will do all they can to assist
kW
karen W's updateReviewer Update
12 May 2021, 15:43yes certainly looks like it well i have contacted your ceo
kW
karen W's update12 May 2021, 15:43
Reviewer Update
yes certainly looks like it well i have contacted your ceo
Cash Crusaders Franchising's replyOfficial
12 May 2021, 15:49Thank you for your message. Our CEO does know about this and the management and senior management are trying to resolve your complaint as best they can.
Should you require further assistance please dont hesitate to contact us
Should you require further assistance please dont hesitate to contact us
Cash Crusaders Franchising's reply12 May 2021, 15:49
Official
Thank you for your message. Our CEO does know about this and the management and senior management are trying to resolve your complaint as best they can.
Should you require further assistance please dont hesitate to contact us
Should you require further assistance please dont hesitate to contact us
kW
karen W's updateReviewer Update
12 May 2021, 15:53ok thank you
kW
karen W's update12 May 2021, 15:53
Reviewer Update
ok thank you