LN
Lelo N
1 reviews | Active since Jan 2019
23 Feb 2024, 14:23
****tiest communication service ever.
If I could give it zero star, I would. You guys have by far the worst communication service ever. From phone calls and WhatsApp being top of the list. It’s either you get one response a day or no response at all and then suddenly the chat needs to start from scratch again. I don’t think I’ve ever taken this long to sell and item until I had to deal with you guys.
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Replies (2)0
Replies (2)
Cash Crusaders Franchising's replyOfficial
27 Feb 2024, 15:58Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply27 Feb 2024, 15:58
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
LN
Lelo N's updateReviewer Update
28 Feb 2024, 13:52Thank you for your assistance. One of your agents/employees got back to me and as much as the communication was bad at first. I got assisted by a lovely gent named Mthandeni Mtambo at the Dobsonville branch and the transaction was smooth from there. Thank you.
LN
Lelo N's update28 Feb 2024, 13:52
Reviewer Update
Thank you for your assistance. One of your agents/employees got back to me and as much as the communication was bad at first. I got assisted by a lovely gent named Mthandeni Mtambo at the Dobsonville branch and the transaction was smooth from there. Thank you.