Hellopeter
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1 reviews | Active since Nov 2020

02 Nov 2020, 16:29

****gish manager..Faulty products

November 2020 from Cash crusaders Blu Valley in Bothrill Ave, The Reeds, Centurion, 0157. When tested at the shop, the TV was fine and did not display any faults. After less than 24 hours at home, still on the 1st of November, the TV started developing a shadow and flashed colors.

I returned the TV to the Cash crusaders store of which the manager, who refuses to tell me his name, told me he does not do refunds while rudely walking away and shouting at me even TV though he did not even ask what the problem is. So now I am told that the TV needs to be opened up to see if I did not damage it, remember I used it for less than 24 hours.

Do yourself a favor, never ever buy from Cash crusaders Blu Valley. The manager works like a **** and is short of spitting at you. I don't trust the shop and it's manager. Never again

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply03 Nov 2020, 08:12
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.

Cash Crusaders Franchising
Cash Crusaders Franchising's reply13 Nov 2020, 09:15
Official
Good Morning, We are still awaiting details from you regarding your complaint, may i ask that you please forward the nature of your complaint including contact details to customerservice(at)cashcrusaders.co.za.