AW
Abdul W

1 reviews | Active since Feb 2020

07 Jul 2020, 21:47

The worst shocking service ever in all of any shop

Mitchells Plain Town Centre The wors customer service ever in my life just pathetic... Wnt online to check for a ps3 console phoned in and whatsapp a manager told her I would be there in the next 15 minutes i arrived can u believe it I was waiting in that shop for 55minutes God must help this shop owner! up until manager they must fire that manager really I ask meybe 7members in that shop to call immediately 1 of there managers the manager ddnt arrived until after 40minutes can u believe it... Plz anybody this is my personal opinion dnt ever buy there nor there nor online I'm just *** serious about this while i was standing there were like 5 to 6 people also complaining this 1 say he cant find this this 1 sed I must wait for who knows who my God no organization no ergency. No efficiency no leadership no 1 taking responsibility for **** in that shop 2 manager's just wondering no 1 comes and ask sir what's wrong hw can I help nothing for **** sakes I'm running a business and have my own business but that I can't call a business none if I were the owner truly I would fire probably half that staff... A lady called Azola assisted me she just Disappeared after I ask her to assist she gives me attitude my god how this it's then ur Job hw the ****... I ask her multiple times to assist to call a manager none.. Really I would have understood if there were little people in the shop the whole shop was just wondering no assistance no nothing.... Plz this owner need to fire a few people I mean a few people.. N then came a lady by name of nazeema very nice and patient Aldo she took abit long but still she was the only 1.who really wanted to assist me so thank u for a very individual assistance thank u...

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply08 Jul 2020, 09:06
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.