Terrible Service

Last week I wrote an report on the terrible experience I have had at Cash Crusaders Maponya Mall. To this day nothing has been resolved. I took my laptop to the store last week Monday, after only laying a complain someone ft the store phoned me on Thursday telling me that my laptop will be booked in till this day no feedback has been given to me. Went to the store to find out, Nthabiseng says it will take up to 21 days to be fixed. What I do not understand is that 21 days after a week of being in the store? The service is really terrible. I wouldn't recommend anyone to buy here