NB
Neville B
1 reviews | Active since Feb 2019
01 Mar 2024, 15:46
Terrible service
Worst service!
We have purchased mutliple DOOGEE phones from Cash Crusaders Amanzimtoti. We have also sent these phones into them multi times for repairs. Recently one of the phones' charging ports packed up, we phoned them, they guaranteed us they will be able to fix it, they do have parts. We took the phone in paid money and after a couple of days we were informed oh sorry they can not get parts. So then how can you guarantee your client you will get parts if you cant???????/
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Cash Crusaders Franchising's replyOfficial
04 Mar 2024, 14:01Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply04 Mar 2024, 14:01
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you