Terrible service again and again and again.

Went to the branch in Chatsworth on Friday 12 Feb 2021. There were around 30 Playstation 2 games on the counter of which the staff and the manager advised me were not for sale.

First the manager told me that they were doing stock take, then she says that the games are not loaded on to the system as yet and this process will take 8 days !!!!

Once again i have received terrible service from this branch. I dont know why no one is doing anything about the unproffesional behaviour of the staff including management.

I told the manager that if its a case of capturing and pricing then i would be okay with waiting since i only wanted to purchase 3 or 4 games but she refused, told me that i must speak to the owner, and then walked away.

I have an issue with the staff every time i walk in to the store. They are lazy, ******** and hardly have a sense of good customer service.

When you enquire about a product they say 'I dont know' If i choose to purchase a dvd the staff can never find the actual disk. When i want to buy games, they say its not for sale.

Can someone at your head office please advise me on the purpose of a store that sinply refuses to do business with me? Is my money not good enough ?

Do the stakeholders of Cash Crusaders just sit back and allow this branch to tarnish the brand?

Please also provide with an email addess for your customer service centre so that i can cc your company when i notify the National Consumer Council.