Terrible Service

<p>Bought a brand new amber washing machine , when l went to collect the <br />appliance l was a given second hand asked the people by the shop, they <br />said it is brand new washing machine it is not in the box because it has <br />been in storage for long and the box was damaged , when l got home l saw <br />that it belonged to another customer and they was a note written on <br />repair. The following day l called the shop the machine was collected , <br />they gave me a brand new machine in a box used it for 2 months and it <br />gave me problems . It was booked in for repairs 14 working days after <br />collecting it worked for 3 weeks and it gave the same error code 7 , l <br />went to the shop spoke to Rashid Manager asked for refund as l am not <br />enjoying the value of my money , he spoke to owner of the shop and the <br />head office they refused to give me my money back they asked me if they <br />can book the machine for 7 working days . The 7 working day has lapsed <br />and l have not received any feedback from anyone , l called the shop <br />spoke to one of the manager Liberty he said he has no idea were the <br />washing machine is and the person that l dealt with is on leave , he <br />promised to call me back it has been 2 working days. I have been paying <br />for the transport costs and l am not enjoying the product or the value <br />of my money , all l want from them is my money back l don't want their <br />problematic washing machine , which has a one year warranty and it has <br />been booked in twice in less than 3 months. I have been patient with <br />them and do not value their client , they are the one selling <br />problematic appliances all l want is my money</p>