JK
Jan K

1 reviews | Active since Dec 2011

07 Jun 2021, 14:30

Terrible Sales Staff

Yesterday (Sunday) morning I went to Cash Crusaders, Bridge, Port Elizabeth (Gqeberha). I'm in the market for a couple of used laptops. Upon arrival one of the ladies in the kiosk was dusting the laptop shelves and the other (wearing spectacles) was fiddling with the cash register. There were three laptops in stock, closed and stacked. After hanging around in front of the counter without being attended to, I asked Ms Specs in a joke and with a smile whether the laptops are free, as they are not priced. Ms Specs answered rudely I should be able to see that the other lady was busy cleaning. I then asked to be shown the products. Ms Specs wanted to know which one. I answered that I have no idea as they are stacked and that I cannot make a decision based on what I see from beyond the glass. She then bent down, turned four or five price tags to point my way and said that I should now be able to decide. I decided not to intrude any further on this lady's Sunday morning and left the store disappointed about the terrible service received at this store.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply07 Jun 2021, 14:43
Official
Good Afternoon Jan,

Thank you for bringing this to our attention - our apologies for the inconvenience and customer service you received.

Kindly be advised that this matter will be escalated to the relevant senior management who will be in direct contact with you

Thank you