WN
Wanga N

1 reviews | Active since Feb 2019

06 Feb 2019, 14:36

Terrible client service

I bought a music system from these people and it blew 2 of my cellphones while connecting to the Jack input (Aux Cable), they claim they have tested their unit and there is nothing wrong with it. they sai i must take my cell phones to a repair centre for a full evaluation of technical errors (I pay obviously) as they have no obligation to the Custormer... Added to that if i want to return the stupid thing i must sell it to them for half the price.... Terrible client service

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply07 Feb 2019, 08:28
Official
Thank you for bringing this to our attention. Could you please clarify which store this occurred at? Once we know that, we will escalate this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you. 
WN
Wanga N's update07 Feb 2019, 11:08
Reviewer Update
Cash Crusaders Paarl (Cape Town), **********
Cash Crusaders Franchising
Cash Crusaders Franchising's reply07 Feb 2019, 11:10
Official
Thank you for clarifying.