CL
Charlotte L

1 reviews | Active since May 2016

21 Jun 2022, 22:00

Such Poor Service

I am so disappointed in the team at Northmead squad for how they treated me. I went to them in the trust and hope that when i come back for my unit it will still be there. I went to ask for a loan and when i came back to return their money they had sold my product. Even after numerous attempt in communication with them to ask for an extension and when i arrived there they had sold my unit. The manager there couldn't assist me and didn't seem even bothered with my issue. I advise you as customer to NEVER go to cash crusaders no matter how much you need their help. Shame on them

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply24 Jun 2022, 07:36
Official
 Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you