AM
Andrew M
1 reviews | Active since Oct 2021
13 Oct 2021, 14:48
Sub woofer
I have never been soo disappointed In a store like i had with cash crusaders at atteridgeville..the store can't make a simple thing by just giving back my money back for the product that is not working..the roundabout with the store and their communication person has been nothing but disaster..I wouldn't recommend anyone to purchase any product from that store because u must know that you wont get your money back if it is at fault..the customer service there is very bad...they do not or should I say qualify to render service to people.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
19 Oct 2021, 15:35 Good afternoon,
Our sincere apologies for the delay in response, we have been experiencing technical difficulties.
We apologise for the service you have received - this is not the experience we would like our customers to receive.
Please note that we will escalate the matter to the relevant senior management who will be in direct contact with you
Thank you
Our sincere apologies for the delay in response, we have been experiencing technical difficulties.
We apologise for the service you have received - this is not the experience we would like our customers to receive.
Please note that we will escalate the matter to the relevant senior management who will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply19 Oct 2021, 15:35
Official
Good afternoon,
Our sincere apologies for the delay in response, we have been experiencing technical difficulties.
We apologise for the service you have received - this is not the experience we would like our customers to receive.
Please note that we will escalate the matter to the relevant senior management who will be in direct contact with you
Thank you
Our sincere apologies for the delay in response, we have been experiencing technical difficulties.
We apologise for the service you have received - this is not the experience we would like our customers to receive.
Please note that we will escalate the matter to the relevant senior management who will be in direct contact with you
Thank you
Cash Crusaders Franchising's replyOfficial
20 Oct 2021, 07:55Kindly see the below from the store:
The customer failed to bring a VAT registered car audio installer slip as per warranty policy,thats why we could not exchange or refund him.The policy was explained to him and product was tested at the time of purchase.
Thank you
The customer failed to bring a VAT registered car audio installer slip as per warranty policy,thats why we could not exchange or refund him.The policy was explained to him and product was tested at the time of purchase.
Thank you
Cash Crusaders Franchising's reply20 Oct 2021, 07:55
Official
Kindly see the below from the store:
The customer failed to bring a VAT registered car audio installer slip as per warranty policy,thats why we could not exchange or refund him.The policy was explained to him and product was tested at the time of purchase.
Thank you
The customer failed to bring a VAT registered car audio installer slip as per warranty policy,thats why we could not exchange or refund him.The policy was explained to him and product was tested at the time of purchase.
Thank you