SUB-STANDARD PRODUCT - SUB-STANDARD SUPPLIER

Cash Crusaders carry a line of new goods manufactured by Dixon. I bought a brand new vacuum cleaner for R699. I should have guessed!. I have a small cottage with two bedrooms which are carpeted and I thought a small vaccie would be able to cope with vacuuming once per week. Well it didn't. Six months in and the motor burned out. I returned it for repairs. They sent if off to their supplier (which took a whole month) and when I went to collect it I was told that they had not repaired it because I clearly had not switched it off enough while vacuuming. If it couldn't manage to do a small job like that it should not be called a vacuum cleaner. And there should be a warning on the box that it cannot run for more than three minutes at a time.