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nkululeko.nyembe nkululeko.nyembe

1 reviews | Active since Sept 2013

03 Jul 2017, 14:07

store stole my Charger

<p>I pawned my laptop Macbook pro along with at cash crusaders sunward park, when i went to collect it i found out the charger has been ******. and the store manager are really not helpful. They just dismissed me and said they need to research, but i am being inconvinienced.</p>

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Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply03 Jul 2017, 15:23
Official

Hi Nkululeko,

Thank you for taking the time to bring this to our attention.

Brendaline from Cash Crusaders Sunward Park will contact you telephonically.

Kind Regards,

Alaine Rossouw - Marketing Manager

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nkululeko.nyembe nkululeko.nyembe's update03 Jul 2017, 15:52
Reviewer Update

Thanks Alaine,

I did speak to Brendaline, I am even more worried because they just don't know what they are looking for. The store thinks its a cable, can you please liase with them.

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nkululeko.nyembe nkululeko.nyembe's update12 Jul 2017, 19:41
Reviewer Update

Finally the store payed me up for the charger that was lost in their premises...after i served them with demand letters from the magistrate court. I would like to thank Brendaline and the manager, whom did their level best to try and resolve the situation. However i still believe such scenarios could be avoided, if a business owns up to a mistake and tries to make amends, instead of making mockery of customers, and by making them run around for what belongs to them.