WM
Wilna M

1 reviews | Active since Aug 2019

31 Aug 2019, 22:16

****** goods sold

I bought a bicycle at Cash Crusaders @ Arbour Crossing mall.. The bicycle was sale. I paid the it and requested that they keep it for an hour so could get my trailor to load the bike.. When i returned after an hour, the manager advises me that the bike was a ****** item and that the owners had come to claim the bike. The same bike that was standing in the window for almost two months, the difference now was that the bike was on sale at a much lower price than before. My question is this: how could the prev owner of the bike only now, after two months realise that his bike was at Arbour Crossing mall and would he have seen the bike if it was kept in the back of the store while we were getting our trailor. The manager just gave me back my money, did not even try to offer me another bike at the same price. I think that the" whole bike was ******" story was made up!!!!!

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply02 Sept 2019, 09:50
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.