1 reviews | Active since Apr 2017
****** Goods Being Sold BEWARE
<p>I walked into cash crusaders lakeside mall branch on Wednesday the 12th of April 2017 at around 2pm </p> <p>The staff were not helpful </p> <p>Anyways I went in looking for a vacuum cleaner and found my bmx bicycle which had been ****** on the 31st of March 2017 </p> <p>After running behind a sales person and asking him to speak to his manager he takes me to another sales person at the shop.</p> <p>I prove to him beyond a reasonable doubt that it is my bicycle, he walks off and while I am waiting everyone in the store starts discussing and laughing at the fact that my ****** bicycle is in their posession</p> <p>He then calls me and takes me to the person at the store named Sam who actually buys all the 2nd hand goods </p> <p>Sam only tells me that I should come with a SAPS case number and we can see from there </p> <p>I ask him 3 times what will happen when I come with the SAPS case number and his reply is "We will see when you come with the case number "</p> <p> </p> <p>I will return tomorrow with the case number and wait to see what happens </p> <p> </p> <p>I really am dissatisfied with the way I was treated at the store </p>
Hi Junaid
We apologize for the Inconvenience caused. This should not have happened. A Head Office representative will contact you shortly.
Regards,
David Bailey.
Hi Junaid
We apologize for the Inconvenience caused. This should not have happened. A Head Office representative will contact you shortly.
Regards,
David Bailey.
Hi
A follow up
Tuesday 18 April
Dennis from head office called me at around 9am and told me basically the same thing what the owner at lakeside mall cash crusaders said
I have two options
*carry on with SAPS and my bike goes into evidence
*pay R400 which was the cost apparently and get my bike back and drop the case
They did not want to give my ****** property back to me for free and i had to pay for it or we could go the legal route
Sam said it was my own fault and carelessness that bicycle got ******
Sam said I was lucky to find my bicycle and
Warren followed up and said that the R400 was a finders fee
Sam And Warren at the store laughed at me to my face and i was treated with no respect and like a ********
They laughed at me in the presence of the SAPS officer as well
I truly am disappointed with the way this was handled
I did report this rude behaviour to Dennis and nothing has happened so far
I wonder how many other people are treated like this and do not report it
I have all of this recorded as proof
***
Hi
A follow up
Tuesday 18 April
Dennis from head office called me at around 9am and told me basically the same thing what the owner at lakeside mall cash crusaders said
I have two options
*carry on with SAPS and my bike goes into evidence
*pay R400 which was the cost apparently and get my bike back and drop the case
They did not want to give my ****** property back to me for free and i had to pay for it or we could go the legal route
Sam said it was my own fault and carelessness that bicycle got ******
Sam said I was lucky to find my bicycle and
Warren followed up and said that the R400 was a finders fee
Sam And Warren at the store laughed at me to my face and i was treated with no respect and like a ********
They laughed at me in the presence of the SAPS officer as well
I truly am disappointed with the way this was handled
I did report this rude behaviour to Dennis and nothing has happened so far
I wonder how many other people are treated like this and do not report it
I have all of this recorded as proof
***
