KW
Kevin W

1 reviews | Active since Nov 2018

25 Jan 2022, 17:24

Staff there for the paycheck and not the work.

Bad , Its Bad Guys. Everyone should be Computer Literate.

Staff at Cash Crusaders Cleary Park are all just never-minded or don't know how a Computer work.

They have this PC there that I want to buy for my son and I have been trying 2 days to get it without success. I have a MobiCred account and cannot buy instore with it but can use it online and cash crusaders do sell online. I phoned this guy I know who works there to ask if they can put the PC on their website[He knows about the mobicred account]. He says "I'm off to day, lets do it tomorrow".

ok, tomorrow came the guy is not at work, I phoned him and his in training in Fairview. He Says that I should ask this lady at his work "A*********" to put it online so I can buy it. She tells me to come back in one hour and 30 minutes. So I did go back at 17h00. African lady came to me and says "She cannot help you, she is in a meeting, you should come back tomorrow. I'm like ***??? I am off tomorrow. So I would have to drive to work just to buy the PC?

2 weeks ago I bought a phone from the Walmer branch. The phone was not on the website but I phoned and asked them to put it on. Lady phoned back In 5 min and said, Its Ready. 30 Min later I got the phone. *** is going on in Cleary Park?

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply26 Jan 2022, 08:15
Official
 
Good morning 
 
 Our sincere apologies for the inconvenience this has caused you - kindly note this is not the experience we would like our customers to receive.
 
 Please note that your complaint has been escalated to senior management who will be in contact with you. 
 
 Thank you