LB
Les B

1 reviews | Active since Mar 2009

29 Feb 2024, 13:11

Shocking and Despicable Cash Crusaders

Arrogant management and poor customer experience Had 2 Dixon TVs that keep buffering when watching TV First TV returned last month and they swooped it out and gave me a replacement This TV does exactly the same thing Took it back to Randridge Mall today and they refused to allow me to change it for another make So they have different policies when it suits them They don’t listen to one’s vies and will now send it in for technical assessment which can take 21 days Won’t provide owner or management contact details These TVS processes are too slow for streaming Made we wait a. Hour and nothing resolved Useless and I won’t be buying anything from them anymore Randpark Ridge community must boycott them so we can close them down

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Replies (2)
LB
Les B's update29 Feb 2024, 13:12
Reviewer Update
And what’s more they selling the original TV as new on their shelves even though it does not stream ***** and false
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Mar 2024, 07:20
Official
 Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you