1 reviews | Active since Jul 2011
Several complaints at Hazyview Cash Crusaders
Let me start by saying I have done business with cash Crusader Hazyview branch a lot. But I want to adress the inconvenience of this shop as it gets more and more difficult to shop at this branch and many of my friends and family states the same reason they rather go to another branch.
Your shop is very inconveniently located right inside a taxi rank. So to get to the store is many times impossible as either the taxis use your parking bays or block them. You have to drive right through the full and busy taxi rank to get thete and find the parking has been occupied by taxis.
It happened a few times to me that when I did get a parking taxis would park in front of the parkings and make it impossible for me to get out for some half hour.
Secondly when you do get some place to park and visit the shop you are met by other challenges.
Although the staff are generally friendly and helpful I just HATE being followed around the shoo step by step by staff members. This makes me very very uncomfortable to browse around the shop being followed around every turn I make. I suggest unstalling cameras to watch your customers. This is very bad and unprofessional practice.
Then one of my biggest problems is the horribly loud music playing at all times you enter the shop. I should report this to authorities as it seems there is no occupational health and safety tep to look into this. This permanent loud music could damage the staff members' hearing in the long term.
Why does the music need to be so very loud? It is so loud all the time that it is impossible to have a normal conversation with the staff. My rars literally hurts when I come out of the shop. This is totally unnecessary.
These are factors that make that you have much less customers, and it will be the reason that I also rather shop elsewhere.
Our sincere apologies for the inconvenience caused to you - this is not the experience that we would like our customers to receive.
Kindly note that your matter has been escalated to the relevant senior management who will be in direct contact with you
Thank you
Our sincere apologies for the inconvenience caused to you - this is not the experience that we would like our customers to receive.
Kindly note that your matter has been escalated to the relevant senior management who will be in direct contact with you
Thank you
