MW
Matthew W
1 reviews | Active since Feb 2020
30 Oct 2020, 16:56
Seriously just selling my item like that
Honestly im not sure how to feel as i recieved no calls and you guys just put my item up for sale please then wen i get back to cape town i have to hear i have to buy my item back for 3 times the value..im highly disappointed in you guys no one let me know i had to make a payment an as i requested from the manager the previous month i get paid the 30th not the 26 so yeah please respond to me before i take legal action against cash crusaders parow
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Replies (4)
Cash Crusaders Franchising's replyOfficial
02 Nov 2020, 07:50Good Morning, Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution
Cash Crusaders Franchising's reply02 Nov 2020, 07:50
Official
Good Morning, Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution
Cash Crusaders Franchising's replyOfficial
18 Nov 2020, 16:13Hi Matthew, we are still waiting for your email in order to assist you, If you sent your email already, May I ask that you please resend it to us at customerservice(at)cashcrusaders.co.za.
Cash Crusaders Franchising's reply18 Nov 2020, 16:13
Official
Hi Matthew, we are still waiting for your email in order to assist you, If you sent your email already, May I ask that you please resend it to us at customerservice(at)cashcrusaders.co.za.
MW
Matthew W's updateReviewer Update
22 Jan 2021, 16:44hey i did send you guys an email ..funny enough the laptop is still there at the branch
MW
Matthew W's update22 Jan 2021, 16:44
Reviewer Update
hey i did send you guys an email ..funny enough the laptop is still there at the branch
Cash Crusaders Franchising's replyOfficial
25 Jan 2021, 10:19Good Morning, Matthew, we apologize for the delayed response, we have sent an email requesting the name of the store in order to have your complaint attended to with urgency.
Cash Crusaders Franchising's reply25 Jan 2021, 10:19
Official
Good Morning, Matthew, we apologize for the delayed response, we have sent an email requesting the name of the store in order to have your complaint attended to with urgency.