Second hand products **** 😡😡😡😡

Last week Wednesday on the 1st November I went to cash crusaders Dobsonville looking for a fridge, I found this nice Hisense fridge that I like and the lady who was assisting me told me the fridge does not have a price as yet and I should come on Monday it will be listed then. Come Monday I woke up as early as I can, by 8am I was there so that I can get fridge, 9am they opened the store and to my surprise (the fridge is still there at the store) but apparently it had already been bought by someone. "A guy had already paid for this fridge and he will pick it up, he bought it last week WEDNESDAY R4500" oh but I was there and told the price will be listed on Monday.

Then this lady tried to sell me this other Hisense(R3500) , is a second hand with scratches and dents but that is understandable as it's not new. However my heart was hurt and I was desperate for a fridge, having preschool kids without a fridge can be stressful as they are forever eating so with the pressure I was getting I said alright let me take it. I paid for it however my mind was not on it so I went out to get some fresh air, I told the sales lady not to take it out but when I get back the fridge was already loaded on the car and I asked her to bring it back that I no longer want that fridge. And that was when I was told THAT I CANNOT GET MY REFUND, to be honest I was not happy, coming from night shift I am tired and now I must fight and hustle to get my money back. I was then told that I can either top up money and get another fridge coz the refund for that Hisense fridge is something I won't get though it is still there at the shop.

I had to call people and borrow money so that I don't take something that I won't make me happy in a long run. At last one of the friends I have sent me R2000 to top up and get the Dixon (R5500) WHICH I DON'T LIKE AS WELL AND I AM NOT HAPPY WITH IT AT ALL. My budget was R4000 however the customer care service I got at Dobsonville ensures that I am left broke with debt 😡😡😡😡😡😡😡😡