GA
Gernot A

1 reviews | Active since Apr 2024

29 Apr 2024, 10:06

Seapoint Cash Crusaders iPhone 8 purchase disappointed and appalled

I bought a iPhone 8 from Seapoint Cash Crusaiders and when I got home I was highly disappointed to find out the 1 The battery did not hold a charge. 2. The iStore at the V&A Waterfront confirmed the screen if a Third Party Screen with no True Tone 4. A certain pert of the screen does not work. I can’t upload on Instagram and on taking a photo I can’t select the timer + high definition etc. as that part of the screen doesn’t work! 3 There is a mark on the screen that reflects the screen is faulty. They are in my opinion ********* in selling products that are not checked at all all - as they do boldly say they do. Disgusted by the Seapoint “Manager” who said they don’t cover LCD screens but are happy to refund me. That does not help because I relaxed the battery with a Apple battery costing 650 Rands What a lovely experience - NOT!!! Disgraceful service and attitude from Seapoint staff and manager

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply02 May 2024, 09:20
Official
 
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you