dC
donovan C

1 reviews | Active since Oct 2016

29 Sept 2020, 13:50

Rude/****** Morne Du Plessis works at Cash Crusaders Kimberley

I bought a brand new Dixon 10 inch tablet and a month after that I had problem reboot and took it in and was fixed. About 4 months after that the volume button and power button gave problem and I had a fight with a sales man telling me that the phone was damage and it look like it has fallen or thrown against a wall and I just laughed. There was nothing wrong with the screen and the phoned had a chip on a point. The phoned was send in and it was repaired. The 7 September 20 I again took the phone in because it didn't charge and it was book in for repairs. Today 29/09/20 I went in to inquire and the same sales man that I had a fall out came to me and answered me is it you again with your faulty phone in front on customers and a sales lady. I became cross and raised my voice and still he had the audacity telling me because I had a work shirt on working for the Goverment he told me I work for the GRAVY TRAIN and what do i drink because I must Drink JOHNY WALKER BLUE LABEL and I took this as an insult or ******. he also told me that the place that i work q hospital people are getting killed there in front of other customers and we had words with each other until the floor manager came and i took the situation further with him and he sorted me out.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply29 Sept 2020, 13:55
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.