Rude and not Very helpfull

<p>We had pawned some items, we had our date wronga nd phone 2 days later to make arrangement to come pay the interest that same day. the person saying se is one of the manager was rude anf kept telling me to phone back every 10 min and finally she told me the items are on the floor and no arrangement can be made. we are just 2 days late i feel this is very unreasonable and she was not helpfull at all. Now ive lost these items and wont ever be able to replace it. Cash Crusaders Princess crossing service is terrible and they do not know how to deal with customers and their should be at leat 2 to 5 days after item expires to make arrangements. I was told on previous occasion that item can be taken of the floor but this manager just didnt want to help me.</p>