OM
Obedience M

1 reviews | Active since Sept 2021

15 Mar 2022, 10:25

****** AN XBOX ONE S AT DOBSONVILLE MALL CASH CRUSADER

Its been 2 weeks now since I wrote a complain about the bad service from cashcrusader at Dobsonville branch because I was clearly ****** an Xbox one by Mzwandile the store manager and his seniors. Clear no one cares about their customers because I even took an initiative to write an email to their customer service but they still cannot assist. Clearly there is no leadership skills in the company hence the management(Mzwandile) doesn't also know how to acknowledge the customers.

I will keep on seeking help until I get one because I have been ****** by cashcrusader but no one is just willing to assist. Is that how they run their business? By robbing their clients and failing to call their staff to order??

Honestly they don't even deserve the one 1 that I rated.

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply18 Mar 2022, 08:14
Official
Good day 

Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you

OM
Obedience M's update28 Mar 2022, 12:21
Reviewer Update
Are you guys really willing to assist me or you guys are just buying time?? I have waited for four weeks and I don't understand what's so hard about you guys assisting me because my case is a straight forward case.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Mar 2022, 12:29
Official
 
Good day 

Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you