****** a laptop due to store dragging their feet claiming system is slow

They sold my laptop without my concerned. I send someone to go and pay the interest, he went there and was told the system is slow until it was 5 o clock. Next day He went again the cashier searched for my account using ID she confirmed the name with him. As she was to take the money she suddenly to him the account had disappeared on the system. And must tell me to come to the store myself. That time I'm not even around Rustenburg. Made a plan and came. They told me i came late its already sold and they wiped off everything inside. They dragged their feet so it passes the contract time. To tell u, u came late. I'm really not happy with the service I got. They have a nerve to tell me i should have called. I mean sending someone with an id is a problem. Was i supposed to go to the s while in quarantine? Coz he went there at 4 pm they said he should have came at 9 am. The lady found the account then she said it has disappeared so they move time just to buy time with us