ML
Moss L

1 reviews | Active since May 2024

09 May 2024, 13:37

Ridiculous security policy

Went into Dobsonville Mall outlet to enquire about a product i saw through the window, i was told i could not enter the outlet unless i remove the hat (Spoty) i was wearing. I was bemused by this , it was as if i wa s entering a church service. The reason given by young staff was they were told to do so for security reasons. I have been to other outlets in South Gate for instance. This ridiculous " security policy" wa s not implemented.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply13 May 2024, 07:56
Official

 Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you