MR
Morongoa R

1 reviews | Active since Jul 2021

17 Jul 2024, 08:52

Resufing a refund

I bought a second hand laptop within two days it started acting up,I sent it back requesting a refund they refused said no refund on second hand items,which is not what the receipt says and it is also against the law to refuse refund on product that doesn't meet consumer satisfaction.. they laptop is in their possession and refuse a refund.. Cash Crusaders Mega mart Tembisa

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply17 Jul 2024, 11:18
Official

Good day,
 
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

Thank you