RS
Rearabetsoe S
1 reviews | Active since Sept 2023
21 Sept 2023, 10:49
Refund
Cash crusaders Pretoria @mall55 I’m not happy with your service I bought a MacBook air for close to R5000 It had a windows software . Months later when I started using it , it was not functioning anymore. I came back to the store to explain my situation. The two ladies Kedibone Nqoato (cashier) and Martha Kathrine (manager) gave me an attitude and the manager took my MacBook and the charging cable . I was told to wait for 21 days. Till today (my 21 day’s finish on the 5th September) it’s now more than a month and no one got back to me. When I call it goes straight to voicemail. If possible can I have my refund
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Cash Crusaders Franchising's replyOfficial
22 Sept 2023, 13:57 Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Cash Crusaders Franchising's reply22 Sept 2023, 13:57
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.