MN
Mthobisi N
1 reviews | Active since Oct 2020
06 Mar 2024, 11:06
Poor standard of furniture
Today was my 2nd and last day of buying from cash crusaders. I bought a couch, it was delivered, i sat on it, it broke. Barely 30 minutes, i have lost money.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
06 Mar 2024, 16:50Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply06 Mar 2024, 16:50
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
MN
Mthobisi N's updateReviewer Update
07 Mar 2024, 10:30Goodmorning. Yesterday afternoon, cash crisaders head office called me and promised to resolve the issue. Today i received a call from the branch in question and they returned my funds and took their Sofa. This wa not something i had anticipated, but im happy with their customer services. I have been refunded in full. Wish we had more businesses like this.
MN
Mthobisi N's update07 Mar 2024, 10:30
Reviewer Update
Goodmorning. Yesterday afternoon, cash crisaders head office called me and promised to resolve the issue. Today i received a call from the branch in question and they returned my funds and took their Sofa. This wa not something i had anticipated, but im happy with their customer services. I have been refunded in full. Wish we had more businesses like this.