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meagan P
1 reviews | Active since Apr 2019
08 Jan 2024, 06:55
Poor service from kagiso and sibusiso at steeledale cash crusaders
I went to the store after my complain was made and was told that they will get back to me as footage is still being looked at.... These guys are not taking this matter serious I paid my hard earned money for something that is not working I'm currently pushed to take this matter further contact number ***
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Replies (2)
Cash Crusaders Franchising's replyOfficial
09 Jan 2024, 15:29Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply09 Jan 2024, 15:29
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
mP
meagan P's updateReviewer Update
11 Jan 2024, 01:29My issue has still not been resolved and next thing I will b told it's a month later whereas I lodged a complain when I noticed the malfunctioning of this laptop..... I will be really looking into taking this matter further because even the guy I spoke to Elijah from head office isn't corresponding with me now
mP
meagan P's update11 Jan 2024, 01:29
Reviewer Update
My issue has still not been resolved and next thing I will b told it's a month later whereas I lodged a complain when I noticed the malfunctioning of this laptop..... I will be really looking into taking this matter further because even the guy I spoke to Elijah from head office isn't corresponding with me now