MM
Mosima M
1 reviews | Active since Oct 2013
01 May 2020, 08:02
**** POOR SERVICE DURING A PANDEMIC
Cash Crusaders is this a joke??? No communication from you guys about level 4 and if you are opening or not. People just want the goods that they have pawned. They haven’t had an opportunity to collect their goods. Personally I have two laptops there, one of which I use for work and I’m going back to work. No comms on this. Nothing. I cannot believe you will let people suffer like this. **** poor service. I will never forget this. How do you treat people like this during a pandemic???
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Cash Crusaders Franchising's replyOfficial
28 Oct 2020, 12:23 Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply28 Oct 2020, 12:23
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.