sZ
snesh Z
1 reviews | Active since May 2017
14 Jun 2024, 09:31
Poor service and quality
I am very disappointed with the service i received from crash crusader amanzimtoti, i bought a kettle from them it worked for a few months and i had to take it back. They took it for repairs and its been over 2 months now they haven't returned it. What do they think im using on a daily. Poor service, i will never buy anything from them ever again.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
14 Jun 2024, 14:16Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Cash Crusaders Franchising's reply14 Jun 2024, 14:16
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly.
Thank you
sZ
snesh Z's updateReviewer Update
24 Jun 2024, 09:07I was contacted by the Cash Crusaders Head Office a week ago. I was told on that day they would contact the Cash Crusaders Store Amanzimtoti and provide me with feedback with regard to the repairs of the kettle. I am still waiting, there has been no feedback since then. This is so unprofessional and it does not seem that your brand respects its customers. Horrible experience thus far. I would never recommend your stores to anyone.
sZ
snesh Z's update24 Jun 2024, 09:07
Reviewer Update
I was contacted by the Cash Crusaders Head Office a week ago. I was told on that day they would contact the Cash Crusaders Store Amanzimtoti and provide me with feedback with regard to the repairs of the kettle. I am still waiting, there has been no feedback since then. This is so unprofessional and it does not seem that your brand respects its customers. Horrible experience thus far. I would never recommend your stores to anyone.