AM
Amanda M

1 reviews | Active since May 2021

04 May 2021, 23:34

Poor Service and *********** stuff including store Manager

I went to cash crusaders today at Alberton to buy iPhone 11 Pro and my card was giving me problems,i told the cashier to put the phone aside for me I wanna sort out my debit card problem...I managed to sort it out and went back to the store within 10 minutes and the phone I asked to be put aside for me was being sold to someone else and the manager couldn't do anything about it. I wasn't treated fairly at all and I am angry...I wouldn't recommend cash crusaders to anyone to be honest they dont know how to treat customers

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply05 May 2021, 08:03
Official
Good Morning Amanda,

Thank you for bringing this to our attention - we sincerely apologise for the customer service you have received - this is not the experience we would like our customers to receive in our stores.

Please note that i have escalated the matter to the relevant senior management who will be in direct contact with you

Thank you