TS
Tania S

1 reviews | Active since Jul 2020

09 Oct 2020, 12:07

Poor service

Very poor service, how can you have staff that does not know what is going on in your shop, I called to query about laptops and availability and wanted to know the specs, no one is able or shall I say willing to assist me, please train your staff, you are losing sales.

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Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply09 Oct 2020, 13:16
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.    
TS
Tania S's update09 Oct 2020, 13:19
Reviewer Update
At the Boksburg store, my email is ***
Cash Crusaders Franchising
Cash Crusaders Franchising's reply09 Oct 2020, 13:26
Official
As Hello Peter blocks all contact details, please send them to  customerservice[at]cashcrusaders.co.za