IK
Itumeleng K
1 reviews | Active since Jan 2021
21 Jan 2021, 04:15
poor service
The service I received from Germiston cash crusaders till date is very the poor as my complaint is handled unprofessionally.
I bought a new kettle that worked for less than a month, returned as soon as I could and I was informed that they will take it to repairs which took the entire month before it was returned,
Once I received the kettle from them, which was suppose to be repaired! it worked only for 2 days and had the same problem again!!!
Ever since I returned a month ago I still haven't received any form of feedback, everytime i go there the manager pushes our conversation to a following week
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Cash Crusaders Franchising's replyOfficial
21 Jan 2021, 11:00Good day Itumeleng,
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We would like to urgently escalate this to the relevant operational manager and regional manager for resolution. Kindly respond to the email that has been sent to you requesting information.
Hope to hear from you soon.
Kind Regards,
Dee.
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We would like to urgently escalate this to the relevant operational manager and regional manager for resolution. Kindly respond to the email that has been sent to you requesting information.
Hope to hear from you soon.
Kind Regards,
Dee.
Cash Crusaders Franchising's reply21 Jan 2021, 11:00
Official
Good day Itumeleng,
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We would like to urgently escalate this to the relevant operational manager and regional manager for resolution. Kindly respond to the email that has been sent to you requesting information.
Hope to hear from you soon.
Kind Regards,
Dee.
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. We would like to urgently escalate this to the relevant operational manager and regional manager for resolution. Kindly respond to the email that has been sent to you requesting information.
Hope to hear from you soon.
Kind Regards,
Dee.