Poor service
After waiting more than an hour for the shop to open, we could not pay as the cashiers were not there. When she arrived she took hours to help customers. Assisstants do not know what products are in the shop. Products do not have bar codes and then cashier wants to you to pay cash. Cashier is clumpsy and pushed item off counter so that it broke in pieces. Cashier talks rudely to customers and discusses and gossips about customers with co-workers. Clients had to leave the shop as an assistant pressed a button and the shop was filled with smoke. Lines pile up and clients have to wait forever as the cashier is so slow. Assisstants mock and laugh at clients. Other clients complained about poor servic . Never again will I support this shop.
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Replies (1)Cash Crusaders Franchising's replyOfficial
07 Jan 2020, 12:45Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you and the time it has taken to reply. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
Cash Crusaders Franchising's reply07 Jan 2020, 12:45
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you and the time it has taken to reply. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
