NK
NONKULULEKO K
1 reviews | Active since Nov 2014
04 Feb 2019, 17:32
Poor quality watch
I bought a new wall watch from cash crusaders. Within a month it was no longer working. No one told me wall watch have no warranty. Now they can't repair it. I'm so disappointed because it's a new watch. Clearly the watch was not a good quality
Helpful (0)
Replies (2)0
Replies (2)
Cash Crusaders Franchising's replyOfficial
05 Feb 2019, 08:33Thank you for bringing this to our attention and clarifying which store this occurred at. We have escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.
Cash Crusaders Franchising's reply05 Feb 2019, 08:33
Official
Thank you for bringing this to our attention and clarifying which store this occurred at. We have escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.
NK
NONKULULEKO K's updateReviewer Update
07 Feb 2019, 16:08I received a call from the manager at pepper Square branch his name is Augustine, and he explained that the warranty issue was a misunderstanding and he apologized for that, and gave me a refund, so I am happy. Thanks Augustine.
NK
NONKULULEKO K's update07 Feb 2019, 16:08
Reviewer Update
I received a call from the manager at pepper Square branch his name is Augustine, and he explained that the warranty issue was a misunderstanding and he apologized for that, and gave me a refund, so I am happy. Thanks Augustine.