BB
Barbara B

1 reviews | Active since Sept 2019

25 Sept 2019, 16:14

Poor Quality Poor service

On the 14th October 2019 my fiancé and I bought an amplifier from cash crusaders Alberton. The amplifier now switches on but does not play so we took it back on Sunday. They told us the person in charge is off , and that they will send it in for repairs why would they wann repair an item that has a 12 month guarantee. And they told us that it’s not a good brand then why keep that brand in store. Please can they reimburse us we will go buy another amplifier some where else. We don’t want a fixed item back that won’t last.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply25 Sept 2019, 16:17
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.