KT
Khuzani T
1 reviews | Active since Sept 2021
18 Oct 2021, 15:49
Poor Customer Care Service
You guys haven't trained your stuff well; there's a lack of efficiency, I've sent emails to one of your stores that haven't been answered in 30 days, a branch manager is yet to get back to me with a stores account number
Your staff contradict themselves, your stuff lies about the availability of stock, what point are you trying to prove
Slow reaction times, and I've seen this at two stores so train your staff better
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Replies (1)
Cash Crusaders Franchising's replyOfficial
18 Oct 2021, 16:02Good afternoon,
Our sincere apologies for the customer service you have received - this is not the experience we would like our customers to receive.
Kindly note that we will escalate this matter to the relevant senior management who will be in direct contact with you
Thank you
Our sincere apologies for the customer service you have received - this is not the experience we would like our customers to receive.
Kindly note that we will escalate this matter to the relevant senior management who will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply18 Oct 2021, 16:02
Official
Good afternoon,
Our sincere apologies for the customer service you have received - this is not the experience we would like our customers to receive.
Kindly note that we will escalate this matter to the relevant senior management who will be in direct contact with you
Thank you
Our sincere apologies for the customer service you have received - this is not the experience we would like our customers to receive.
Kindly note that we will escalate this matter to the relevant senior management who will be in direct contact with you
Thank you