JP
Jerome P
1 reviews | Active since May 2019
04 Dec 2019, 14:23
Poor after sales service e
I purchased a laptop bag in Sept 2019 from the Southway mall in Durban, after using the bag for a couple of weeks the bag tore,went back to the store, they refused to change it because it's under warranty not guarantee which was explained when I purchased the product
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Cash Crusaders Franchising's replyOfficial
04 Dec 2019, 14:35Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
Cash Crusaders Franchising's reply04 Dec 2019, 14:35
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.