MM
Maki M

1 reviews | Active since Jul 2020

19 Mar 2024, 15:40

Please assist

Good afternoon Sir/Madam Hope this finds you well Iam writing a complaint regarding the laptop I bought In September 2023 in cash crusaders Kempton park It was fine until November 2023 It stopped working

I took it back end of January 2024 They then called me said I should pay R1900 I didn't understand because it was not broken

Till today they haven't came back to me I'm honestly struggling Please assist

Regards

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply21 Mar 2024, 06:16
Official
 
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you