nW
nadia W
1 reviews | Active since Jul 2011
03 Mar 2021, 16:27
Pathetic service, pathetic managers, pathetic customer care
Durbanville cash crusaders told me 2 weeks ago they'll give my police watch guarantee doc as their system was down I went 3 times left my number with the manager and name. I'm FED UP WITH THE FACT THAT THEY HAVE NOT DONE THIS AT ALL THEY TOOK MY SLIP THEN SAID WE LL SEND UR DOCS FOR UR POLICE WATCH I PAID A FORTUNE FOR IT, WAKE UP AND SEND MY DOCS TO ME!!!!!! UR WHITE MANAGER
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Cash Crusaders Franchising's replyOfficial
04 Mar 2021, 07:16Good Day Nadia,
Our sincere apologies for the customer service you have received at our Durbanville store - this is not the experience we would like our customers to have in our stores.
Kindly be advised that this matter has been escalated and the relevant management will be in direct contact with you
Thank you
Our sincere apologies for the customer service you have received at our Durbanville store - this is not the experience we would like our customers to have in our stores.
Kindly be advised that this matter has been escalated and the relevant management will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply04 Mar 2021, 07:16
Official
Good Day Nadia,
Our sincere apologies for the customer service you have received at our Durbanville store - this is not the experience we would like our customers to have in our stores.
Kindly be advised that this matter has been escalated and the relevant management will be in direct contact with you
Thank you
Our sincere apologies for the customer service you have received at our Durbanville store - this is not the experience we would like our customers to have in our stores.
Kindly be advised that this matter has been escalated and the relevant management will be in direct contact with you
Thank you