pathetic service at cash crusaders grassy park

We bought a dixon tablet from cash crusaders. this was the second time. this time around the screen is so flimsy it cracked with little force. they were sure to say no screen fixes which we understood. we took the tablets that is not a month old and no cellphone repair shop could fix this tablet or find the screen. i took it back to cash crusaders they refused to assist me i then continued looking for someone to fix it and even then no one and i went to 7 different shops.

my question is why sell people stuff that cannot be fixed. eventually they said to bring it to the store. at the store they insisted i pay R250 for them to book the tablet to 'see' if their repair guys can fix it.

so is this just a money making scheme. they know it will break so theyll pocket 2000 then to have it checked its 250 and then just to come back and say it cant. i am so beyond ****ed off i refuse to buy anything from cash crusaders ever again because after all these years of buying stuff from them they want to take money for no service delivered. on top of it the lady that helped me at cash crusaders grassy park was busy making her shopping list writtng on her page without bothering to see how she could further assist me.

i want someone from head office to assist me to find a supplier to buy this screen so i can have this tablet fixed or they must fix the phone for me. otherwise im definitely taking this further than hello peter. at this point customer service and proper products is expected especially since you supposed to be a trusted store just to rip people off